Frequently Asked Questions
GENERAL
What is Route Exchange?
Exchange is a verified marketplace for commercial cleaning and janitorial contracts. Primes (BSCs, regional/national providers) post opportunities or search by criteria to find partners. Cleaning companies open to subcontracting claim a profile, get Verified, show up on the map, and submit bids on relevant work.
Who is Exchange for?
Two sides:
Primes / BSCs: Mid-to-large providers that need multi-city or multi-site coverage.
Cleaning companies open to subcontracting: Local, regional and national operators who want extra contract work with credible partners.
Where does Exchange operate?
We’re U.S.-focused for now, expanding coverage in Tier-1, Tier-2 and Tier-3 markets.
Opportunities, Bidding & Workflows
What’s an “Opportunity” on Exchange?
An Opportunity is a posted contract to bid on (scope, frequency, timing, and decision maker). It’s not a purchased “lead” or just contact info.
How do Primes post an Opportunity?
Claim your company profile.
Set markets, services, shift windows, and requirements.
Publish. Companies that meet your criteria are alerted and can submit a bid.
How do cleaning companies find and bid on Opportunities?
Claim your profile to show up on the map.
Get Verified (insurance/COI + relevant certifications).
Set service areas & alerts to see the right Opportunities.
Open the Opportunity, confirm fit, and submit a bid.
Can Primes also search instead of waiting for bids?
Yes. Primes can search by ZIP, city, service, and shift to discover Verified partners across multiple markets—then invite them to bid.
How fast can awards happen?
Most teams can search in minutes and move from posted to awarded in days, because verification is visible up front and criteria are clear.
Verification, Trust & Standards
What does “Verified” mean?
A company is Verified when it has claimed its profile and uploaded business-ready documents (e.g., insurance/COI, relevant certifications, safety/compliance docs). Verified companies rank higher in search and signal business-readiness to partners.
Why does verification matter?
Primes: Uphold standards without slowing down—see insurance/certifications/performance before outreach.
Cleaning companies: Credibility and visibility—a Verified badge helps you get considered first.
Will there be a “Certified” level?
More coming soon…
Search, Map & Coverage
How does the map help Primes?
It’s built for multi-city coverage or searching for volume. Post once and surface qualified companies in Dallas, Chicago, Phoenix (or any combination) in minutes—standards intact.
How do cleaning companies use the map?
Claim your profile to appear in the exact markets Primes are sourcing. Set cities/ZIPs and services so you’re visible for the work that fits.
Do I get alerts?
Cleaning companies: Yes—alerts when new Opportunities post in your selected areas and services, and with ongoing communication alerts.
Primes: You see companies that meet your criteria and can notify them to submit a bid, along with ongoing communication alerts.
Pre-Launch, Access & Pricing
Is Exchange live today?
We’re preparing for a December 2025 public launch. We’re already making connections for Founding Members and reviewing Verified profiles for fit.
Do I need to pay now?
No payment yet. Claim your profile and complete Verification to be visible at launch (and considered sooner if there’s a fit).
How do I get access?
Primes: Claim your company profile to post an Opportunity at launch or to search for partners.
Cleaning companies: Claim your profile and get Verified to appear in results and receive alerts.
Profile, Ranking & Performance
What improves my visibility as a cleaning company on the map?
Verified badge (COI + certifications)
Accurate service areas, services, shift windows
Complete profile (capacity, references when available)
Responsiveness & performance over time (strengthens your profile signal)
Can I edit my profile later?
Yes. Update services, coverage areas, documents, and contacts at any time.
Data, Privacy & Safety
How is my information used?
We use your data only to verify your business and connect you with work. We don’t sell your data.